Frequently Asked Questions
Everything you need to know about bringing nature into your home.
What materials do you use for your furniture?
We exclusively use sustainably sourced hardwoods, including oak, walnut, and maple. Each piece is treated with non-toxic, eco-friendly finishes to ensure safety for your home and the environment.
How long does shipping take for large furniture items?
Standard shipping for large items typically takes 2-4 weeks. This includes a dedicated white-glove delivery service to ensure your furniture arrives safely and is placed in the room of your choice.
Do you offer custom dimensions for your dining tables?
Yes, we offer customization on select collections. Please contact our design team through the 'Custom Order' page to discuss specific dimensions and wood species tailored to your space.
What is your return policy?
We offer a 30-day return policy for all standard items. Products must be in their original condition. Please note that custom-made or personalized pieces are non-refundable.
How should I care for my wooden furniture?
We recommend dusting regularly with a soft, dry cloth. Avoid harsh chemicals and direct sunlight. Periodically applying a high-quality wood wax will help maintain the luster and durability of the grain.
Do you provide a warranty on your products?
Yes, all Woods furniture comes with a 5-year limited warranty covering structural defects and craftsmanship. This reflects our commitment to quality and long-lasting design.